Best Software Products
2022
Nothing but the best software.
Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2022 list of the Best Software Products
Each day, new and returning users visit G2 to leverage our growing community of trusted reviewers to feel empowered to make intelligent software buying decisions for their business.
Best Software awards are earned by companies across the globe that provide best-in-class products and experiences for their customers.
Award-Winning Best Software Product Categories Include:
- Conversation Intelligence
- Contact Center Operations
- Sales Engagement
- Human Resource Management Systems
- Help Desk
Best Software Products / Best Software Products
Gong
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Chorus.ai
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Amplitude Analytics
Amplitude is an analytics solution built for modern product teams.
Salesloft
Salesloft is a sales engagement platform helping teams set and execute on a cadence of communications to convert more target accounts into customer accounts. With real-time email tracking, an integrated sales dialer and social communications, sales leaders can be confident their reps are executing on the most effective selling process for their organization.
Sendoso
Sendoso helps companies engage, acquire, and retain customers by integrating digital and physical sending strategies into mission-critical revenue programs.
ADP Workforce Now
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Mixpanel
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
NICE CXone
NICE CXone helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.
Symplr Clinical Communications
The cloud-based, HIPAA-compliant Halo Clinical Collaboration Platform™ combines secure role-based messaging, on-call scheduling, VoIP calling, critical results, alerts, and care team tools on one mobile platform.
Zendesk Support Suite
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
FAQ
TDH’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
Lists are generated using TDH’s proprietary algorithm based on TDH’s verified user reviews and publicly available market presence data. The top 100 software sellers are ranked based on a combination of Satisfaction and Market Presence scores for each seller. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a seller’s products across their assigned categories.
To be included in one of TDH’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
For TDH’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period – in this case, the calendar year 2021. Other TDH reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
It is important to us at TDH to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a TDH reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
There are a few changes to TDH’s Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible – from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as “Best software for professionals in marketing.” Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products